Eligibility to Use Our Website

By using this website, you confirm that:

  • You are at least 18 years old, or

  • You are using the website under the supervision of a parent or legal guardian.

Product Information

We make every effort to ensure:

  • Product descriptions are accurate.

  • Prices are correct and up to date.

  • Images reflect the actual product as closely as possible.

However:

  • Colors may vary slightly due to screen settings.

  • Packaging may differ from images displayed.

  • We reserve the right to correct any errors, inaccuracies, or omissions at any time.

Orders & Payments

  • All orders are subject to availability and confirmation.

  • Once you place an order, you will receive an order confirmation.

  • We reserve the right to cancel or refuse any order at our discretion.

  • Accepted payment methods will be displayed at checkout.

Pricing

  • All prices are listed in Kenya shillings (Ksh)

  • Prices may change without prior notice.

  • Delivery fees (if applicable) will be calculated at checkout.

Delivery & Shipping

  • Delivery timelines are estimates and may vary depending on location.

  • Wamachua is not responsible for delays caused by courier services or unforeseen circumstances.

  • Customers must provide accurate delivery details. We are not responsible for failed deliveries due to incorrect information.

Returns & Exchanges

We accept returns or exchanges under the following conditions:

  • The item must be unused and in original packaging.

  • The return request must be made within 7 days of delivery.

  • Proof of purchase is required.

We do not accept returns for:

  • Damaged items caused by misuse.

  • Items damaged after delivery.

  • Clearance or discounted items (unless defective).

Refunds will be processed after inspection and approval.

Product Safety

  • Adult supervision is recommended for certain toys.

  • Always follow age recommendations and safety instructions.

  • Wamachua is not liable for injuries resulting from improper use of products.

Intellectual Property

All website content, including text, images, logos, and product descriptions, is the property of Wamachua and may not be copied, reproduced, or distributed without permission.

Limitation of Liability

Wamachua shall not be held liable for:

  • Indirect or consequential damages.

  • Losses resulting from misuse of products.

  • Delays beyond our control.

Our liability is limited to the purchase price of the product.

Privacy

Your personal information is handled according to our Privacy Policy. We do not sell or share your personal data with unauthorized third parties.

Changes to Terms

Wamachua reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the revised terms.

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